During the checkout process, you will be given the option to choose how your items are delivered. We offer the following shipment types for the UK:
- Standard Delivery
- First Class Delivery
- Recorded Delivery
The delivery cost and time can vary depending on a variety of factors including product weight, size, delivery address and availability of items in stock. Postage and packaging prices are not included in the product price and will be added after you selected a preferred delivery method. The total price for the order will be displayed on the last page of the order form, before you submit your order and proceed to payment.
We are passionate about providing you with a high quality service and will chose an optimum carrier for the delivery of your order.
For deliveries outside the UK, please email us at email@example.com and we shall quote you the delivery cost and time for your order's destination.
In the event that certain products you ordered are not in stock or can not be delivered for some reason, we will notify you immediately and advise of the expected ship date of the backordered item. We will not charge you for any item until it is shipped. If for any reason you wish to cancel a backordered item prior to its shipment, please contact us at firstname.lastname@example.org and we will be happy to assist you.
We reserve a right to cancel the order or its part in the following cases: goods are no longer produced or delivered or there was a significant change of a supplier's price. In the event that this happens, we will immediately contact you to agree on further action. In the event that you have paid part or the whole amount of the purchase price, this amount will be refunded.
Most orders are processed within 48 hours of receipt. When the order is accepted, we will send you an order confirmation e-mail. For certain orders (e.g. purchase of larger quantities, etc.) we might contact you by telephone to confirm the order details.
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